PRIVACY POLICY

CLAW HOME CONCEPT recognizes the importance of protecting your personal data, whatever its nature. For this reason, we have developed a set of security measures aimed at protecting your data. Personal data relating to persons under 18 years of age will not be considered, nor will any order be acknowledged by them online. By registering or purchasing online, you expressly warrant to CLAW HOME CONCEPT your consent to use your personal data and address, as well as the data relating to your purchases and forms of payment. This data will be stored and processed by computer and can be used for communication purposes that reinforce and personalize the cultural offer, products, services, promotional or advertising campaigns or for order processing. The personal data of the users / clients of this site, will be treated in agreement and in accordance with the Portuguese Commission of Data Protection.

1. OUR POLICY

The user has the right to the protection of his personal data.

CLAW HOME CONCEPT respects the users' right to information on the collection and processing of their personal data.

CLAW HOME CONCEPT, as the personal data controller, determines the purposes and means by which your personal data are processed, including all security measures. CLAW HOME CONCEPT guarantees that personal data are processed in Portugal in a correct and lawful manner and in accordance with good practices.

In the treatment of personally identifiable data, directly or indirectly, we apply the principle of strict necessity. For this reason, this site is designed so that the use of your personal data is minimal and does not exceed the original purpose for which they were collected and / or processed. We do not disclose your identity when the purpose for which your personal data is being processed can be obtained through anonymous information.

This Privacy Policy is intended to provide you with all the information you need to understand our privacy practices. However, if you have any questions regarding our privacy practices and this Privacy Policy you can put your questions through the email: info@clawhome.com

2. WHO PROCESSES YOUR PERSONAL DATA

For organizational and functional purposes only, CLAW HOME CONCEPT has appointed entities external to your organization that will process the personal data of users of this site. This decision is strictly linked to the performance of the services provided by CLAW HOME CONCEPT on this site, including the sale of products. The external entities referred to above were chosen by CLAW HOME CONCEPT for their experience in data processing, the guarantees of compliance with applicable laws and regulations, as well as the technical security measures adopted by them in relation to the processing of personal data. In the processing of users' personal data, external entities will act in accordance with the instructions provided by CLAW HOME CONCEPT. We will regularly check to see if they are acting in accordance with our instructions and applicable laws and regulations.

3. HOW DO WE USE YOUR PERSONAL DATA AND WHAT

Your personal data are collected and processed by CLAW HOME CONCEPT only for purposes strictly linked to the use of this site, its services and the purchase of products. However, your personal data may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:

a) when you execute processes to buy products sold on this site, including the conclusion of agreements for the purchase of products, we collect your personal data (eg password, size, email address, delivery address, card number credit and telephone number) on the purchase form, only for the purpose of selling, separating and transporting the products ordered by you;

b) when you request service assistance we collect your personal data (for example, first and last name, email address) for the sole purpose of providing you with the Customer Support services of the CLAW HOME CONCEPT online store that are relevant to this site and for assistance;

c) When you request technical assistance, we collect your personal data in order to provide you with information about the site.

d) When you record a delivery address, we collect your personal data in order to simplify the preparation of your future orders.

e) when you register on our site you accept the sending of commercial messages by electronic mail or any other equivalent electronic means (such as SMS).

CLAW HOME CONCEPT will collect your personal data, usually by electronic means, however, in certain circumstances, paper means may be used (for example, when processing of your personal data is necessary for the prevention of fraud against us) .

Your personal data are stored in a way that allows CLAW HOME CONCEPT to identify you as long as it is strictly necessary to process and collect such data, except as expressly provided in this document, everything else is in compliance with applicable laws.

Please communicate any changes to your personal data to the following e-mail address: info@clawhome.com, in order to ensure that your personal data is always updated.

Unless otherwise provided, your personal information will not be disclosed to third parties for purposes not permitted by law or without your explicit consent. Your personal data will only be communicated to third parties when it is necessary to process an order.

Your personal data will be disclosed to natural or legal persons for:

- provision of electronic payment services through credit / debit cards,

- process sales of products,

- choose, pack and dispatch products,

- solve problems related to the sale of products,

- to receive payments for the purchase of products,

- process returns of customers' products.

In addition, your personal data may be communicated to the police or judicial authorities in accordance with applicable laws and regulations and upon formal request from the authorities for the purpose of preventing fraud against us (anti-fraud services). The external entities hired by CLAW HOME CONCEPT will also have access to your personal data, as referred to in section 2 of this Privacy Policy, for the specific purposes indicated in this article. In all of the above circumstances, your consent to processing data will not be specifically requested. We would like to inform you that CLAW HOME CONCEPT processes the personal data of its users only for purposes that are strictly related to the provision of services through this site.

CLAW HOME CONCEPT may have access to the personal data of third parties that are disclosed by the users of this site, for example, when a user buys a product to be sent to a friend, when the user who pays the product is different from the recipient of that product, or when a user wishes to recommend to a friend a service provided on this site or the purchase of a specific product posted on this site.

In all cases you have to disclose information from third parties, you must obtain your consent before providing us with your personal information and informing them of our Privacy Policy. You will be the only person responsible for the disclosure of third party information and data, as well as any other illegal and incompatible use of such data, if you have not been given your consent.

In any case involving the disclosure of sensitive / confidential data to CLAW HOME CONCEPT, you will be the only person responsible for the disclosure and illegal use of such data by third parties.

4. WHAT HAPPENS IF YOU REVEAL YOUR PERSONAL DATA

4.1 Except as provided in the following section, the personal data that we request you to provide us, including email address, address, credit or debit card number and telephone number, are required for the processing of your request and for the purchase of the products in this site, in order to follow the obligations arising from the applicable legislation and regulations or to provide other services provided on this site and requests by you.

4.2 The refusal to provide us with any personal data may prevent us from processing your request for the purchase of products or for the provision of other services on this site, such as Customer Support of the CLAW HOME CONCEPT online store.

Failure to provide your personal information may justify our refusal to process your order for the purchase of products on this site or for the provision of services.

The disclosure of your personal data beyond what is necessary to comply with legal or contractual parameters or to provide the services requested by you is optional and has no effect on the use of this site or its services and purchase of products.

We will inform you if your personal data are mandatory or optional, by entering with an asterisk (*) the information that is mandatory to fill out. Failure to complete the optional data will not result in any penalty.

Disclosure of sensitive data is never requested and is prohibited.

5. TO WHOM YOUR PERSONAL DATA WILL BE DISCLOSED

Your personal data may be disclosed to third parties who provide specific services, such as external entities hired by CLAW HOME CONCEPT, or who independently treat the personal data collected by CLAW HOME CONCEPT and in connection with the fulfillment of a contract for the purchase of products in this site.

Any disclosure will be made without exceeding the purpose for which your personal data were collected and subsequently processed.

In addition, your personal data may be disclosed to third parties to:

- comply with applicable laws,

- respond to judicial and governmental inquiries,

- be in compliance with valid legal processes,

- protect the rights or property of CLAW HOME CONCEPT.

CLAW HOME CONCEPT may, in its sole discretion, transfer, sell, or transfer data in the event of a change in CLAW HOME CONCEPT corporate structure, including, without limitation, incorporation, merger, sale, liquidation, or substantial transfer of assets. personal information collected through this site, including without limitation personally identifiable information and aggregate information about users, to one or more affiliates or non-affiliates.

In any case, your personal data will not be divulged to third parties without being informed or without your consent, when this is required by law, except in the cases provided in this document.

6. ACCIDENTAL RELEASE MEASURES

We take security measures to protect your personal data against accidental or illegal destruction, loss, alteration, disclosure or unauthorized access and against other illegal forms of data processing, as provided in this Privacy Policy.

However, CLAW HOME CONCEPT can not guarantee that the security measures adopted for the protection of this site and for the transmission of data and information through this site will prevent or exclude any risk of unauthorized access or loss of data. It is advisable that your computer is equipped with software devices that protect you in the transmission and reception of data (such as up-to-date antivirus systems), and that your browser takes appropriate measures to ensure the security of data transmission (such as firewall and anti-spam filters).

7. COOKIES

CLAW HOME CONCEPT uses automatic data collection systems such as cookies. A "cookie" is a device transmitted to the hard disk of an Internet user. Although cookies do not contain intelligible information, it allows us to link an Internet user to your personal information. Cookies are disclosed by our servers and no one can have access to the information contained therein. Only CLAW HOME CONCEPT has access to the information collected by cookies, collectively and anonymously, in order to optimize its services and those of this site to the needs and preferences of the user and to make the preparation of the Web pages personalized.

Acceptance of our automatic procedures for collecting data and the use of cookies is necessary to take advantage of the many features and services offered through this site, including the purchase of products. If you set your browser to block or delete cookies, we can not guarantee that you will have access to all the features and services offered through this site (for example, your computer may not be able to display the image of the product you are trying to purchase).

We will use cookies for functions such as browsing the catalog, purchasing products online and providing services reserved to registered users.

8. YOUR RIGHT TO ACCESS PERSONAL DATA AND OTHER RIGHTS

You have the right to obtain from CLAW HOME CONCEPT, at any time, the confirmation that your data is being processed, even if it is not registered on the site, as well as the communication of the same data in a perceptible way.

You have the right to be informed by CLAW HOME CONCEPT of the origin of the source that transmitted your data, the purposes and means of processing your personal data, the rationale behind electronic data processing, information about external entities and the names of subjects and categories of entities to whom your personal data may be disclosed or who may access your personal data (for example, the names of external entities contracted by CLAW HOME CONCEPT). You may also find the information listed above in this Privacy Policy.

You have the right to obtain CLAW HOME CONCEPT at any time:

a) the updating, rectification or integration of your personal data;

b) the deletion, transformation into anonymous or the blocking of your personal data, which is treated as a violation of the law, including when the storage of data is not necessary for the purposes for which they were collected and subsequently processed;

(c) confirmation that the operations in (a) and (b) have been notified to whom the data were communicated or disseminated, except where it is impossible to do so or if it means exceeding the protection of the rights invoked.

You have the right to oppose, in whole or in part:

a) for legitimate reasons, the processing of your personal data, even if it is related to the purposes for which they were collected;

b) the processing of your personal data for advertising or direct marketing purposes or to sell products or conduct market research or commercial communications.

You may freely exercise your rights at any time, provided you do so in accordance with applicable laws and regulations, by sending your request to CLAW HOME CONCEPT via the following e-mail: info@clawhome.com.

9. CONTACTS

If you would like to receive more information about our privacy practices, please contact us at info@clawhome.com